Legal
Privacy Policy
In plain words
- We collect what our apps need to work, and nothing more.
- We never sell your information, and we never use it for advertising.
- There are no ad or tracking pixels inside our apps.
- You can export your data or delete your account at any time.
- Food and nutrition information in SassPan is treated as health data, and gets extra protection (see Health data).
1. Who we are
Our apps are made and run by Techedge Innovation LLC, a Utah limited liability company ("Techedge," "we," "us"). This policy covers our website and every Techedge app (each an "App"). Where an App works differently, it has its own section below.
2. What we collect
Things you give us
- Account details: your email address, password (stored scrambled; we can't read it), name or username, and profile photo if you add one. If you sign in with Google, we receive your name, email address and profile picture from Google.
- What you put into an App: for example, in SassPan, the foods you log, recipes, kitchen stock, shopping lists, prices, goals and photos.
- Payment details: handled entirely by Stripe. We see your plan, payment status and the last four digits of your card, never your full card or bank number.
- Messages and feedback you send us.
Things collected automatically
- Basic technical information needed to run and secure the service: IP address, device and browser type, time zone, and error logs.
- A small amount of storage on your device to keep you signed in and to let the App work offline. We don't use advertising cookies.
3. How we use it
- To run the App and show you your own information.
- To keep your account secure and prevent abuse.
- To process payments and send receipts, renewal reminders and account emails.
- To answer support requests and improve the App, using your feedback and anonymous, combined usage information.
- To meet legal obligations.
We don't sell your information, use it to target ads, or let anyone else use it for their own marketing.
4. Who we share it with
Only service providers who help us run the Apps, only what each one needs, and only under contracts that limit how they use it:
- Supabase: database, sign-in and photo storage.
- Cloudflare: hosting and security for our websites and Apps.
- Stripe: payments and subscriptions.
- Resend: sending account emails (confirmations, password resets, receipts).
- Google: only if you choose "Continue with Google."
- Anthropic (Claude): only if you connect your own Claude account to an App. Claude then reads and updates your App data on your instructions, under your Claude account's terms.
We may also share information if the law requires it, to protect someone's safety, or if Techedge or an App is sold (the buyer would have to keep these promises).
5. Health data (SassPan)
SassPan stores what you eat, nutrition numbers, nutrition goals and related notes. Several states, including Washington, Nevada and Connecticut, treat this as consumer health data, and so do we, wherever you live.
- Consent: we collect it only after you agree, at sign-up, in a separate step from the Terms.
- Purpose: only to track it for you and show you your own history, totals and goals.
- Sharing: only with the service providers listed above, to run SassPan, and with Anthropic only if you connect your Claude account. We ask again before any other sharing.
- No selling, ever, and never used for ads. There are no ad or analytics pixels in SassPan.
- Your rights: see it, export it, correct it, or delete it, in the App or by emailing us.
- Breaches: if your health data is ever exposed or shared without permission, we'll tell you and the authorities as the law requires (for health apps, within 60 days).
6. Your choices and rights
- See, export or correct your information in the App (Me tab) or by emailing us.
- Delete your account in the App or by emailing us. We delete or anonymize your data as described below.
- Emails: account and billing emails are part of the service; any optional emails have an unsubscribe link.
- Withdraw consent to health-data processing at any time by deleting your account. (SassPan can't work without it.)
We'll answer requests within 45 days, and we won't treat you differently for using your rights.
7. How long we keep it
We keep your information while your account is open. When you delete your account, we delete your App data and photos within 30 days, except what we must keep for legal, tax or billing reasons (for example, payment records, which Stripe and we keep as the law requires) and records of the consents you gave, which we keep at least 3 years. Backups roll over and clear within 90 days.
8. Security
Each person's data is walled off from everyone else's at the database level, connections are encrypted, and payment details never touch our servers. No system is perfectly secure, so please use a strong password you don't use elsewhere, and tell us right away if you think your account has been accessed.
9. Children
Our Apps are for adults 18 and older. We don't knowingly collect information from children. If you think a child has given us information, contact us and we'll delete it.
10. State privacy rights
Depending on where you live (for example California, Washington, Colorado, Connecticut, Virginia, Utah or Nevada), you may have rights to know, access, correct, delete and port your information, and to opt out of sale or targeted advertising. We don't sell information or do targeted advertising, and you can use the other rights through the App or by emailing us. If we turn down a request, you can appeal by replying to our answer.
11. Changes to this policy
If we make a meaningful change, we'll tell you by email or in the App before it takes effect. Earlier versions are available on request.
12. Contact
Privacy questions and requests: privacy@techedgeinnovation.com. We'll confirm we got your message and answer within 45 days.